Matrix HVAC & Appliances
Dishwasher-repair

A faulty dishwasher can throw your kitchen routine into chaos. Whether it's leaving dishes dirty, leaking water, or refusing to start altogether, the big question homeowners face is this: Should you repair it or replace it?

At Matrix HVAC & Appliances, we’ve helped countless households make this decision wisely—based on cost, appliance age, and issue severity. In this blog, we’ll break down the key factors to help you decide whether to repair or replace your malfunctioning dishwasher.

Common Dishwasher Problems

Before making a decision, it’s essential to understand what could be wrong. Among the most typical dishwasher problems are:

  • Dishes not cleaning properly
  • Water not draining
  • Dishwasher not starting
  • Water leaks or pooling
  • Loud or strange noises during cycles
  • Door not closing properly

Some of these issues are simple to resolve. Others may indicate deeper mechanical or electrical issues.

When Repairing Makes Sense

1. The Dishwasher Is Relatively New

Repairing your dishwasher is frequently the most economical course of action if it is less than five or six years old. Most appliances have a typical lifespan of 10–12 years, so if yours is still in the early half of its lifecycle, a repair can restore full function without breaking the bank.

2. Repairing It Costs Less Than Half The Price Of A New Unit

It’s generally more cost-effective to repair when the repair cost is less than 50% of the cost of a new unit. Simple issues like a broken latch, clogged filter, or float switch malfunction are usually affordable fixes.

3. The Problem Is Common and Easily Fixable

  • Drainage problems can usually be resolved by cleaning the filter or drain hose.
  • Leaks may result from worn door gaskets or loose fittings.
  • Poor cleaning could be due to a clogged spray arm or faulty detergent dispenser.

At Matrix HVAC & Appliances, we specialize in quick, reliable fixes for these problems—often completed the same day.

When It's Time to Replace

1. The Dishwasher Is Over 10 Years Old

Old dishwashers lose efficiency and may cost more in electricity and water. If your unit is over 10 years old and frequently malfunctions, replacement is often the wiser choice.

2. Frequent Repairs Are Adding Up

If you’ve had multiple repairs in the past year, it’s probably time to consider replacing the unit. Constant breakdowns can be both inconvenient and expensive.

3. Repair Cost Exceeds 50% of Replacement Value

When the repair cost is high, investing in a new dishwasher makes more sense—especially since modern models offer better efficiency and technology.

4. Major Components Have Failed

When key parts like the motor, pump, or control board fail, repairs can be expensive. In such cases, a full replacement is often more practical.

Hidden Benefits of Upgrading Your Dishwasher

Replacing your old dishwasher may also come with added advantages:

  • Energy and water savings with Energy Star-rated models
  • Quieter operation
  • Smart features like soil sensors and Wi-Fi connectivity
  • More effective and consistent cleaning

While repairs can solve short-term issues, a new model could greatly improve your daily convenience and utility savings.

Still Not Sure? Let Matrix HVAC & Appliances Help!

If you’re unsure about what to do, Matrix HVAC & Appliances offers:

  • Honest diagnostics from trained technicians
  • Transparent, upfront pricing
  • Fast, same-day repair service (based on availability)
  • Expert advice on repair vs. replacement
  • Support in choosing a new dishwasher, if needed

We service all major dishwasher brands including Bosch, LG, Samsung, Whirlpool, IFB, and more.

Final Thoughts

Your dishwasher is a key time-saving appliance. If it’s not working properly, weigh your options carefully. For newer units with minor issues, a quick repair from Matrix HVAC & Appliances may be all you need. But if your machine is old and unreliable, investing in a new dishwasher might be the smarter long-term solution.

Let our experts help you make the right choice for your budget, your kitchen, and your peace of mind.

Areas We Serve

  • Alexandria, VA
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